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Shop Manager

Forum Replies Created

Viewing 15 posts - 361 through 375 (of 381 total)
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  • in reply to: Pro Version Activation not working #726
    Shop Manager
    Keymaster

    Hi Ben,
    As per your query, maybe you are uploading theme on plugins.
    Please again upload the theme on Themes.
    Go to Dashboard >> Appearance >> Themes >> Add New >> Upload Theme >> Select the theme zip and upload >> Activate.
    If you need any other help please let us know.
    Thanks

    in reply to: contact us page missing submit button #719
    Shop Manager
    Keymaster

    Hi,
    As per your query, could you please provide us your site URL.
    So we can review your theme and give you some solution for that.
    If you need any other help please let us know.
    Thanks

    in reply to: Today's Special #705
    Shop Manager
    Keymaster

    Hi Hufnagel,

    As per your query, today’s special section shows the products and if you want it you have to install one plugin.
    We are giving you link to download and install the plugin: https://wordpress.org/plugins/woocommerce/
    After installing the plugin and activated please start adding products and just after adding your product hard refresh the homepage.
    You will see today’s special products, if you need any other help please let us know.
    Thanks

    in reply to: Pro Version – Can't download "on hold"? #703
    Shop Manager
    Keymaster

    Hi Jasmyn,
    We have checked your order and its gone on hold due to PayPal conflict.
    But now your order is completed and please check it and download the theme and plugin.
    Please check your email we have sent other information also.
    If you need any other help please let us know.
    Thanks

    in reply to: Pro Version – Can't download "on hold"? #697
    Shop Manager
    Keymaster

    Hi,

    Give us some time to check why it is on hold. We will get back to you as soon as possible.

    Thanks

    in reply to: Freezing the header and top menu when scrolling #696
    Shop Manager
    Keymaster

    Hi,

    Have you done these step given below?

    1. Create Page to set template: Go to Dashboard >> Pages >> Add New Page.
    Label it “home” or anything as you wish. Then select template “home-page” from template dropdown.

    https://logicalthemes.com/docs/hotel-resort-pro/images/home-page-template.png

    2. Set the front page: Go to Setting -> Reading –> Set the front page display static page to home page

    https://logicalthemes.com/docs/hotel-resort-pro/images/set-front-page.png

    Check and let us know.

    Thanks

    in reply to: Freezing the header and top menu when scrolling #689
    Shop Manager
    Keymaster

    Pleasure. let us know if you have any query.

    in reply to: Freezing the header and top menu when scrolling #683
    Shop Manager
    Keymaster

    Hi Ndorcer,
    We are glad you provide us your login details.
    And we have fixed the menu issue on mobile view, please make a hard refresh and check it.
    If you need any other help please let us know.
    Thanks

    in reply to: Freezing the header and top menu when scrolling #679
    Shop Manager
    Keymaster

    Hi,
    We are glad you provide your site URL and after checking the menu on mobile view.
    The menu is overlapping with content and we need to check your theme.
    If you want we can check your theme, make a user for us assign administrator role and send us the username and password along with the site URL.
    When you provide us your login details, please mail details on ( support@logicalthemes.com ).
    If you need any other help please let us know.
    Thanks

    in reply to: Pro Version Activation not working #678
    Shop Manager
    Keymaster

    Hi Ben,
    As per your query, (academic-education-pro-child_1.0.zip),(academic-education-pro_1.0.2.zip).
    These both zip files are THEMES you cannot upload them to Plugins.
    Just upload themes from Appearance -> Themes -> Add New.
    After uploading them on THEMES, please activated (academic-education-pro_1.0.2.zip).
    If you need any other help please let us know.
    Thanks

    in reply to: Freezing the header and top menu when scrolling #672
    Shop Manager
    Keymaster

    Hi,

    Could you please share your site URL. We will check the exact issue and send you the snippet.

    Thanks

    in reply to: Pro Version Activation not working #668
    Shop Manager
    Keymaster

    Hi,

    Please upload the plugin zip file from Plugins -> Add New -> Upload. it will work.

    And upload themes from Appearance -> Themes -> Add New.

    let us know if you have any other issue.

    Thanks

    in reply to: Freezing the header and top menu when scrolling #661
    Shop Manager
    Keymaster

    Hi,
    Most Welcome.
    We are providing you some easy steps and CSS to remove the transparent part and you can see page contents on mobile view.
    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Put the given CSS on it >> Publish.
    @media screen and (max-width:991px) {
    .menubar.scrolled #site-navigation{
    top: 50px;
    }
    #slider {
    z-index: -1 !important;
    }
    }
    If you need any other help please let us know.
    Thanks

    in reply to: Freezing the header and top menu when scrolling #652
    Shop Manager
    Keymaster

    Hi,
    As per your query, We are providing you some easy steps and CSS to freeze the header and top scrolling.
    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Put the given CSS on it >> Publish.
    .menubar.scrolled {
    position: static !important;
    }
    If you need any other help please let us know.
    Thanks

    in reply to: footer remover #651
    Shop Manager
    Keymaster

    Hi,
    Most Welcome.
    You can change color but you cannot add an image to the top menu.
    If you need any other help please let us know.
    Thanks

Viewing 15 posts - 361 through 375 (of 381 total)

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