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Urgent Information bar/box

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Viewing 15 posts - 1 through 15 (of 18 total)
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  • #12135
    Jim Hines
    Participant

    Hi there,
    Our new website is very very close to going live and thanks for your support in getting us this far.

    With the current Covid-19 situation, but also for example when our classes have to be cancelled last minute due to snow, we need to have some sort of strip that can be very visible near the top of the homepage on the website when needed to give this information and hidden the rest of the time. Ideally with the option to link to a page with further information.
    Is there a way that we could have an additional information strip underneath the menu bar but above the slider on the homepage that we can put the key text in but hide when not needed? I’m not sure if any of the existing homepage components allow for this, or if there is a way we could set up an additional one if not?
    Many thanks

    #12136
    Jim Hines
    Participant

    Hi again,
    Just to add my URL is: https://abingdonmusic.org.uk/

    We would need to be able to edit the text of the bar/box very easily too.
    Thanks.

    #12138
    Shop Manager
    Keymaster

    Hi,

    Can you please explain your point with the help of screenshot it will help us to provide you a better solution.

    Many Thanks

    #12139
    Jim Hines
    Participant

    Thanks, I’ll send via email as I can never get them to attach here

    #12143
    Shop Manager
    Keymaster

    Hi,

    Ok, Thanks

    #12148
    Jim Hines
    Participant

    Hi, just following up on our email exchange as I am keen to get our website live – it is so close.
    I have tried adding text as you suggest to the home page but I can’t get it to show on the published home page. Any ideas?
    You mention re-ordering, for example. I can’t see a content section listed in the customiser.
    I have tried updating the theme.
    Any help gratefully received,
    Thanks
    ———–

    Hi there,
    That sounds just the sort of thing. Thank you.
    Can I put the text on my current homepage (LABELLED front page), even if the title at the top of the page is not ‘Home’?

    Also, I can’t see the content area section in the customizer, so can’t get the text to appear on the homepage yet.
    I have tried updating the theme but still can’t see how I see the content area in the customizer to choose/re-order.
    Any help gratefully received.

    Thanks

    On Monday, 22 June 2020, 10:20:58 BST, Logical Themes <support@logicalthemes.com> wrote:

    Hello,

    We have added a content area section in your theme. Now you can add content in your home page and shuffle it according to your need through section reordering present in the customizer.

    To add content follow the below steps:

    Dashboard >> Pages >> Home page(Home page template) i.e front page >> Add reqiured content in this page.

    Please check it.

    Many Thanks

    #12150
    Shop Manager
    Keymaster

    Hi,

    We have resolved your issue and replied on your email id please check it.

    Many Thanks

    #12151
    Jim Hines
    Participant

    Thanks for the email.
    The ‘Content Area’ still doesn’t appear as an option when following the links as you suggest.
    I’ve emailed yyou a screen shot.
    Any ideas?
    Thanks

    #12155
    Shop Manager
    Keymaster

    Hi,

    The option is available in the section order. Please hard refresh your site. Or open your site in an incognito window. Sharing a screenshot of your customizer having the option of the content area.

    https://ibb.co/0sNqWRf

    Many Thanks

    #12159
    Jim Hines
    Participant

    Thanks for your help with this.
    Nearly there, I think!
    I can now get the urgent information where I need near the top of the homepage. Strangely, it is only there the first time of visiting the homepage within a session (I’ve tried on several different browsers), so if you go to Home, then select a different page, then return to Home, once you return to home the urgent information box has disappeared (it is not on the homepage at all, not even further down). Any ideas? It would be good if it could stay so that people can refer to the information/read more option whilst they are exploring the site, not just when they first arrive.

    Thanks,
    Helen

    #12165
    Shop Manager
    Keymaster

    Hi,

    Please explain to us what kind of section you want, with the help of screenshot.

    Thank you

    #12170
    Jim Hines
    Participant

    Hi there,
    What we need is pretty much what we’ve got now, I don’t think a screen shot will help (and I can’t get it to attach here).
    The issue is that the ‘Content Area’ (which is what we want – we have placed it just under the Menu) on the homepage is only visible when first arriving at the website/homepage. If the visitor goes to a different page on our website and then returns to the homepage the Content Area is no longer visible.
    Is there a way this can stay (unless the text on the page is deleted by us, of course) on the homepage and still be visible when the visitor returns after looking at a different page?
    Thanks
    Helen

    #12176
    Jim Hines
    Participant

    It might be easier to give you the URL as it is something that changes.

    The site is now live:

    Home

    Go to the hompage and the ‘Covid-19 update’ is near the top, above the slider
    Click on a different page
    Return to the homepage – the Covid-19 update has gone, but we could do with it staying.

    Any help gratefully received
    Thanks

    #12177
    Shop Manager
    Keymaster

    Hi,

    It is not possible to have more content area, the only way to your issue is to make a new section.

    Many Thanks

    #12178
    Jim Hines
    Participant

    Many thanks for getting back to me.
    I am happy to just have the one content area I have, I don’t think I need a new section at this stage.

    My issue is that the one content area disappears from the home page after you click on something else and return to the homepage. I would like this one content area section to remain visible whenever the user is on the homepage whilst there is content in it (and then when we delete the urgent content it can go until next time). This seems to be a problem on all browsers I’ve tried. I tried just refreshing when returning to the homepage and this doesn’t help (plus I don’t think we can rely on users to do this anyway).

    Our URL is: https://abingdonmusic.org.uk and the site is live.

    Any help gratefully received.

Viewing 15 posts - 1 through 15 (of 18 total)
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