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'Add to Menu' doesn't work

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 25, 2019 at 8:05 pm #4810
    cynthia.morris
    Participant

    Hi,

    I created a new course and want to upload to my WP site. But the ‘Add to Menu’ button doesn’t work. It is not highlighted. And, therefore won’t activate.

    This is what I am doing. I go to Appearance / Menu and under ‘Add menu items’, I then choose Courses drop down list, then I click on the course I want to add to the menu. However, when I click on the course, the ‘Add to Menu’ button doesn’t work. And, as I said it won’t activate.

    Please help!

    Thanks,

    Cynthia

    October 26, 2019 at 8:16 am #4835
    Shop Manager
    Keymaster

    Hi,

    Thanks for your message.

    You are following the right steps.

    Go to Menu Settings >> select Primary Menu >> and save it

    If you need further assistance or clarification please let us know.

    Many Thanks!

    October 26, 2019 at 4:57 pm #4856
    cynthia.morris
    Participant

    Hi,

    I went to Appearance / Menu and under the ‘Edit Menus’ tab, I changed the ‘Select a menu to edit:’ from ‘Service Menu’ (where I want to upload the course) to ‘Legal Pages (Primary Menu)’ (as you suggested), but the problem unfortunately remained the same. When I click on the course, the ‘Add to Menu’ button doesn’t work. It won’t activate.

    Also, if I am in the right area for your instructions “Menu Settings >> select Primary Menu >> and save it”. The ‘Save Menu’ button doesn’t activate either. When I changed the ‘Select a menu to edit:’ from ‘Service Menu’ (where I want to upload the course) to ‘Legal Pages (Primary Menu)’ (as you suggested), the ‘Select’ button works, but not the ‘Save Menu’ button.

    Please help!

    Thanks,

    Cynthia

    October 28, 2019 at 10:49 am #4938
    Shop Manager
    Keymaster

    Hi,

    It’s really confusing for us. Could you please make a user, send us the username and password at support@logicalthemes.com so that we can check it by our own.

    Thanks

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