Problems with Slide

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This topic contains 8 replies, has 2 voices, and was last updated by  Shop Manager 3 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #842

    andry.wong14
    Participant

    So I have uploaded pictures for the slide setting for the ecommerce ultimate Pro, and the pictures are not showing on the main page.

    #843

    Shop Manager
    Keymaster

    Hi Andry,
    As per your query, please provide us your site URL.
    So we can review and give you some solution.
    Thanks

    #907

    andry.wong14
    Participant

    I was able to resolve this issue. Thank you.

    #908

    andry.wong14
    Participant

    However, I’m having problems with the top menu bar. It’s not showing on Iphone or android devices. URL: freshvaporsetc.com

    #910

    Shop Manager
    Keymaster

    Ok. We will check it as soon as possible and let you know.

    #930

    andry.wong14
    Participant

    I’m still having problems with the top menu bar. It’s not showing on Iphone or android devices. URL: freshvaporsetc.com.
    How much longer do we have to wait?

    #940

    Shop Manager
    Keymaster

    Hi Andry,

    Sorry for the inconvenienced caused to you.

    As per your query, we have updated our theme files and given you access to download the new version.

    Go to http://www.logicalthemes.com/my-account/ with your details. Then go to http://www.logicalthemes.com/my-account/downloads/ and download the updated theme.

    Then login to your FTP or Cpanel. Go to wp-content/themes and upload the zip file you have downloaded. First rename the existing theme folder then extract the newly uploaded theme.

    If you need any other help please let us know.

    Thanks

    #967

    andry.wong14
    Participant

    Hello
    I’ve tried uploading the updated theme into WordPress (Ultimate Ecommerce Pro Posttye) but it’s not compatible. HELP.

    #973

    Shop Manager
    Keymaster

    Hi Andry,

    As per your query, you have to download the ultimate e-commerce pro theme and replace it with the old theme.

    Thanks

Viewing 9 posts - 1 through 9 (of 9 total)

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