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Viewing 15 posts - 1 through 15 (of 16 total)
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  • #1406
    cynthia.morris
    Participant

    Hi,

    An ‘author box’ doesn’t seem to appear with my posts. I see a ‘author link’ when clicked it brings me back to website home page. But, I don’t see an ‘author box’ with the description I have set up in WordPress. Some themes, I believe, allow to create an ‘author box’ at the bottom when drafting a post. And, I don’t see that either.

    Please help!

    Thanks,

    Cynthia

    #1409
    Shop Manager
    Keymaster

    Hi,

    Could you please provide us the Screenshot where the Author Box is not displaying so that we could help you.

    Thank You

    #1410
    cynthia.morris
    Participant

    Hi,
    Please visit my post with this link: https://geographycoach.com/scheduled-workshops/online-workshop-apr-may-2019/

    Note: The ‘Author Link’ appears as my name ‘Cynthia Morris’ under the ‘blue map’. When someone clicks that link, it sends the viewer to my ‘Welcome!’ page.
    And there is no ‘Author Box’ showing for any of my posts.

    The ‘Author Box’ should have this description:

    “I train people online on how to set up and thrive with a Home-Based Business to tutor World Geography to children, face-to-face, in your community. No experience necessary! Learn more about my workshops (4 Sessions, 2-hours each) at GeographyCoach.com.

    ~ Let’s PLAY for a BETTER WORLD! ~”

    Please see the following link that shows where I set up my description in WordPress.

    https://www.dropbox.com/s/9eir8q1ea6e01py/Screenshot%202019-03-04%2014.19.48.png?dl=0

    Thanks,

    Cynthia

    #1413
    Shop Manager
    Keymaster

    Hi,

    If you want we can review the issue, make a user for us assign administrator role and send us the username and password along with the URL at support@logicalthemes.com

    Thank You

    #1416
    cynthia.morris
    Participant

    Hi,

    Providing a username and password to admin role is not something I wish to do.

    Does Logical Themes include in their design an ‘Author Box’ normally?

    Thanks,

    Cynthia

    #1420
    Shop Manager
    Keymaster

    Hi,

    Thank you for your response!

    No, normally it is not there.

    Thank you

    #1421
    cynthia.morris
    Participant

    Hi,

    Ok. Where do I need to go in the AE Pro Theme to set up the ‘Author Link’ (not ‘Author Box’) so that when someone clicks the link with my name (Author Link) in the post, they are directed to my ‘About Me’ page and not my ‘Home’ page?

    Thanks,

    Cynthia

    #1424
    Shop Manager
    Keymaster

    Hi,

    Download our updated theme

    we are giving you some easy steps to download the updated theme.

    Go to https://www.logicalthemes.com/my-account/ with your details. Then go to https://www.logicalthemes.com/my-account/downloads/ and download the updated theme.

    Then login to your FTP or Cpanel. Go to wp-content/themes and upload the zip file you have downloaded. First rename the existing theme folder then extract the newly uploaded theme.

    also you can check this link to update the theme: https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme

    If you need any further assistance please let us know.

    Thanks

    #1426
    cynthia.morris
    Participant

    Hi,

    I was given that answer once before. I did not do it, until I had IT help. When I had an IT person beside me, they told me not to do it. They said that I would lose key content in my designed website. They even showed me what would happen. What I saw would have been a nightmare!

    So do you have another way.

    Where do I need to go in the AE Pro Theme to set up the ‘Author Link’ (not ‘Author Box’) so that when someone clicks the link with my name (Author Link) in the post, they are directed to my ‘About Me’ page and not my ‘Home’ page?

    Thanks,

    Cynthia

    #1430
    Shop Manager
    Keymaster

    Hi,

    Hello,

    steps for adding URL in Author Link

    wp-content–> themes –> academic-education-pro –> single.php

    please follow this link https://ibb.co/C7Rd0mh

    Thank you

    #1432
    cynthia.morris
    Participant

    Hi,

    Thanks. I think I found the single.php file in my AE Pro folders. I think I can work with this.

    I don’t know how, but I’m hoping someone I know may be able to help. I, personally, don’t know how to get to the ‘black screen area with coding’ as shown in https://ibb.co/C7Rd0mh Can I use FileZilla? If so, then I may know who of my friends to approach. If not, how do I get to that ‘black screen area with coding’?

    Thanks for your help!

    Best Regards,

    Cynthia

    #1436
    Shop Manager
    Keymaster

    Hi,

    Yes, you can do it from FileZilla.

    Follow the following steps

    Download your file, edit it and upload it.

    Note: This may crash your website, please do it carefully.

    Or else provide us the credentials we will do it for you.

    Thank you

    • This reply was modified 5 years, 1 month ago by Shop Manager.
    #1438
    cynthia.morris
    Participant

    Hi,

    Instead of FileZilla, do you recommend I go through the host server? Is that the normal way? If so, what area in the cPanel should I go to?

    Thanks,

    Cynthia

    #1440
    Shop Manager
    Keymaster

    Hello,

    Yes, you can do from the host server also

    Login your cpanel

    wp-content–> themes –> academic-education-pro –> single.php –> edit file

    please follow this link https://ibb.co/C7Rd0mh

    Note: This may crash your website, please do it carefully.

    Thank you.

    #1442
    cynthia.morris
    Participant

    Hi,

    Those files ‘wp-content–> themes –> academic-education-pro –> single.php –> edit file’ are not found in my cPanel.

    I will try to find someone to help me with the information you provided.

    Thanks,

    Cynthia

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